Q. When will I receive my order?

A. In stock items are shipped the next business day. As these are hand crafted items, many items are made to order, most ship within 7 days. Please allow 1-2 weeks. We will keep you updated as to when your item ships. Tracking will also be sent to you by email once a package ships although sometimes those messages go to spam.

Q. Where is my package/where is my order?

A. Check your email for your tracking number which you can use to track your package at www.usps.com. Tracking will also be sent to you by email once a package ships although sometimes those messages go to spam.

If you haven't received a tracking number within 7 days, be sure to check your spam.

Q. How do I exchange or return an item?

A. Returns must be delivered to us within 30 days of the date of sale in the original condition and packaging. Exchanges within 120 days provided items are returned undamaged in a condition where they can be resold as new. We unfortunately can't accept returns of broken gems or worn out jewelry. We don't warranty against breakage or items which are lost or stolen but your receipt entitles you to 10% off your next purchase.